Privacy Policy

Last updated: March 20, 2026

MeshTogether ("we", "us", "our") operates the MeshTogether mobile application and website (meshtogether.app). This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

Information you provide

  • Account information: name, email address when you create an account
  • Event content: videos, photos, and metadata you upload through the app
  • Communications: messages you send us through our contact form or email

Information collected automatically

  • Device information: device type, operating system, unique device identifiers
  • Usage data: features used, actions taken within the app, timestamps
  • Analytics: page views, referral sources (via Google Analytics)

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process and deliver your collaborative video content
  • To communicate with you about your account or events
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations

3. Data Storage and Retention

Your content is stored securely in the cloud. Retention periods depend on your plan:

  • Free: 48 hours after event creation
  • Pro: 1 year after event creation
  • Premium: retained until you request deletion

Account information is retained as long as your account is active. After account deletion, personal data is removed within 30 days.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate (cloud hosting, analytics, email delivery)
  • Other event participants, as determined by your event's privacy settings
  • Law enforcement when required by law

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • Lodge a complaint with your local data protection authority

6. Cookies

Our website uses essential cookies for functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can decline non-essential cookies via the consent banner.

7. Children's Privacy

MeshTogether is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notification.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@meshtogether.app