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Privacy Policy

Last updated: 25 September 2025

This Privacy Policy explains how Mesh Together ("Mesh Together", "we", "us", or "our") collects, uses, shares, and protects information when you use our website (https://meshtogether.app) and our mobile applications (the "Services"). It also describes your choices, including how to access, update, and delete your information.

Scope. This policy covers both the marketing website and the Mesh Together iOS/Android apps. If policies differ between the website and the app, we call that out explicitly.

1. Who we are (Controller) & Contact

If you are in the EEA/UK, Mesh Together is the data controller of your personal data for the purposes listed below. For California residents, see the California Privacy Notice below.

2. What we collect

We collect information in three main ways: (a) you provide it to us, (b) it’s collected automatically, and (c) we receive it from others (e.g., app stores).

2.1 Information you provide

  • Account data (app): email address, display name, profile photo (optional).
  • Content (app): short video clips (1–3 seconds), covers/thumbnails, timestamps, clip metadata.
  • Invites (app): invited users’ emails or share links you create.
  • Preferences: theme, notification settings, privacy settings.
  • Support: messages and attachments you send to support.

2.2 Automatically collected

  • Website analytics: page URLs, referrers, approximate location (city/country), device/browser, language, events (e.g., link clicks). See Cookies & Tracking.
  • App analytics/diagnostics: app version, device model, OS version, non‑precise location (if enabled by OS), crash and performance data.
  • Network & device: IP address (processed for routing/security), user agent, session identifiers.
  • Local storage (app): offline caches of clips and metadata to support offline capture and sync.

2.3 From third parties

  • App Stores: install/transaction and crash data provided by Apple/Google.
  • Contacts you invite: if you enter an email/handle to invite someone, we process that to send the invite.

No special categories. We do not intentionally collect sensitive categories of data (e.g., health, biometric) via the website or app.

3. App permissions

To provide core functionality, the app may request:

  • Camera & Microphone: capture 1–3s video snippets.
  • Photos/Media Library: save to or import from your device library (optional).
  • Notifications: send updates about invites and shared memories (optional).
  • Network: upload and sync content; check connectivity.

Permissions are managed by your device OS; you can revoke them at any time in system settings. Some features may not work without the relevant permission.

4. Cookies & Tracking (Website)

  • We use Google Analytics 4 (GA4) to understand aggregate usage of the website. GA4 may set cookies or use device storage to measure visits and events. We integrate GA4 via Nuxt Scripts.
  • Where required by law, we only enable analytics after you provide consent. You can withdraw consent at any time (see your browser settings and any consent controls we present).
  • Do Not Track / GPC: If your browser sends Global Privacy Control (GPC) signals, we treat that as an opt‑out of sale/sharing where legally applicable.

For more about cookies used on the site, see our Cookies Policy at /cookies.

5. How we use information (Purposes & Legal Bases)

5.1 Purposes

  • Provide the Services: create accounts, capture/mesh clips, enable invites, sync across devices.
  • Improve & secure: troubleshoot, analyze performance, prevent fraud/abuse, and develop new features.
  • Communicate: send service notices, updates, and respond to support.
  • Processor / Service provider: a vendor processing data on our behalf under contract.