Terms of Service

Last updated: 25 September 2025

Welcome to Mesh Together (“Mesh Together”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of the Mesh Together mobile applications and the website at https://meshtogether.app (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” also refers to that organization.

1. Who we are & how to contact us

Controller / Operator: Mesh Together
Website: https://meshtogether.app
Support: support@meshtogether.app
Privacy inquiries: privacy@meshtogether.app

You agree that we may contact you by email or through in-app notices for service announcements and administrative messages.

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to use the Services. If you are under the age of majority in your jurisdiction, you may use the Services only with the consent of a parent or legal guardian who agrees to be bound by these Terms.

3. Accounts

To create or contribute to memories in the app, you may need an account.

Accuracy: You must provide accurate and complete information and keep it up to date.
Security: You are responsible for safeguarding your account credentials. Notify us immediately of any unauthorized use.
One person per account: Do not share your account with others.
Username/Display name: Must not impersonate others or violate rights.

We may refuse account creation or reclaim usernames if necessary (e.g., to prevent impersonation).

4. The Services

Mesh Together enables you to capture 1–3 second video clips, optionally with friends, and automatically combine them into “meshed” memories that you can replay or export.

4.1 Core features

Capture and store short video clips
Invite others to contribute clips to a shared memory
Offline capture with sync when online
View, replay, and export meshed memories

4.2 Changes and availability

We may change, suspend, or discontinue any part of the Services at any time, including features, availability, and supported devices/OS versions. We are not liable for any modification, suspension, or discontinuation.

5. Acceptable use

You agree not to do any of the following:

Illegal or harmful content: Upload or share content that is unlawful, infringing, defamatory, hateful, harassing, exploitative, or that violates privacy or publicity rights.
Safety risks: Post content that could cause physical harm or that depicts dangerous or illegal activities without appropriate context or permissions.
Infringement: Upload content you do not own or do not have permission to share.
Security violations: Probe, scan, or test the vulnerability of the Services; bypass or circumvent security; introduce malware; or disrupt the Services.
Spam/abuse: Send unsolicited or deceptive communications, manipulate traffic/metrics, or engage in fraud.
Data misuse: Collect or harvest information from the Services without consent, or attempt to decompile or reverse engineer the software except as permitted by law.
Impersonation: Impersonate others or misrepresent your affiliation.

We may remove content, restrict features, or suspend/terminate accounts for violations.

6. Your content

6.1 Ownership

You retain ownership of the videos, images, text, and other materials you submit (collectively, “User Content”).

6.2 License to Mesh Together

To operate the Services, you grant Mesh Together a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, cache, process, adapt (e.g., transcode, compress, create thumbnails), reproduce, and display your User Content solely to provide, maintain, operate, and improve the Services (including enabling invited participants to view/contribute to shared memories and enabling exports you request).

This license ends when your content is deleted from our active systems, subject to reasonable technical limitations and backup retention (see Data retention in the Privacy Policy).

6.3 Your responsibilities

You represent and warrant that:

You have all rights necessary to grant the above license.
Your User Content, and your use of it with the Services, does not violate law or others’ rights.
You have obtained any necessary permissions (e.g., from people appearing in your videos or owners of locations where filming occurs).

6.4 Feedback

If you submit feedback or suggestions, we may use them without restriction or compensation.

7. Content moderation

We are not obligated to monitor all content, but we may review, remove, or disable access to content at our discretion (e.g., upon receiving a complaint or if content likely violates these Terms or law). We may also report content to competent authorities where required.

8. App permissions & device requirements

The app may request access to camera, microphone, photos/media, notifications, and network to function. You can revoke permissions in device settings, but certain features may stop working.

You are responsible for obtaining compatible hardware, devices, and internet access. Carrier data charges may apply.

9. Software; mobile stores

The app is licensed, not sold. Subject to these Terms, Mesh Together grants you a limited, revocable, non-exclusive, non-transferable license to install and use the app on devices you own or control for personal, non-commercial use.

If you downloaded the app from Apple App Store or Google Play:

Apple: These Terms are between you and Mesh Together; Apple is not a party. Apple has no obligation to furnish maintenance or support. In the event of a failure to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any). Apple is not responsible for claims relating to the app or your use. You represent that you are not in a country subject to U.S. embargo or designated as “terrorist supporting,” and that you are not on any U.S. government denied list.
Google: You also agree to Google Play’s terms and policies. Google is not responsible for support or warranties not required by law.

10. Third-party services and links

The Services may contain links to third-party websites or services. We do not control and are not responsible for their content or practices. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

11. Privacy

Your use of the Services is subject to our Privacy Policy located at /privacy, which explains how we collect, use, and disclose information, including for the website (analytics/cookies) and the app (content, diagnostics). By using the Services, you consent to our data practices as described there.

12. Copyright; notices

We respect intellectual property rights and expect users to do the same. If you believe content infringes your copyright, please submit a detailed notice to support@meshtogether.app with:

Your contact information;
Identification of the work claimed to be infringed;
Identification of the material claimed to be infringing and its location;
A statement of good-faith belief and accuracy under penalty of perjury; and
Your signature (physical or electronic).

We may remove or disable access to content alleged to be infringing and may terminate repeat infringers.

13. Suspension and termination

We may suspend or terminate your access immediately (with or without notice) if you violate these Terms, risk harm to others, or where we are required to do so by law. You may stop using the Services at any time. Upon termination, the license granted to you ends, but the following sections survive: 6 (Your content—license for backups until deletion completes), 10–20, and any other provisions intended to survive.

14. Changes to the Services or Terms

We may update these Terms to reflect changes to the Services or legal requirements. We will post the updated Terms with a “Last updated” date and, when changes are material, provide additional notice (e.g., in-app or on the website). Continued use of the Services after changes take effect constitutes acceptance.

15. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that content will be preserved without loss.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MESH TOGETHER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) €50 OR (B) THE AMOUNT YOU PAID TO MESH TOGETHER (IF ANY) IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow exclusion of certain damages; in such cases, these limits apply to the fullest extent permitted.

17. Indemnification

You agree to defend, indemnify, and hold harmless Mesh Together and its affiliates, officers, agents, and employees from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

18. Subscriptions, purchases, and fees (if applicable)

The core app may be free during early access. We may offer paid features or subscriptions later:

Billing: If you purchase through Apple or Google, their terms and billing policies apply.
Renewals & cancellations: See platform-specific settings to manage, cancel, or change subscriptions.
Refunds: Subject to the app store’s refund policies and applicable law.
Price changes: We may change prices with prior notice as required by law or platform rules.

19. Export and sanctions compliance

You represent that you are not located in a country subject to embargo, and you are not on a government prohibited/denied list. You agree to comply with applicable export control and sanctions laws.

20. Governing law; venue; dispute resolution

These Terms are governed by the laws of Insert Governing Law, e.g., The Netherlands, excluding its conflict-of-laws rules. You and Mesh Together agree to submit to the exclusive jurisdiction and venue of the courts located in Insert Venue, e.g., Amsterdam, The Netherlands to resolve any dispute that is not subject to arbitration.

Optional: If you adopt arbitration or a specific consumer dispute mechanism, replace this section with the relevant process and opt-out instructions.

21. Miscellaneous

Entire agreement: These Terms (and policies referenced here, including the Privacy Policy) are the entire agreement between you and Mesh Together regarding the Services.
Severability: If any provision is held invalid, the remainder remains in effect.
No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure: We are not liable for delays or failures due to events beyond our reasonable control.

22. Contact

For questions about these Terms, please contact: support@meshtogether.app

23. Definitions

“Services”: the Mesh Together website and mobile applications, including features, software, and content provided by Mesh Together.
“User Content”: videos, images, text, and any other materials you submit or upload to the Services.
“You”: any individual or entity accessing or using the Services.